Refund Policy

Last updated: February 2026

We want your Glow & Grow experience to feel seamless — including how billing works. This Refund Policy explains when refunds are and are not available.

1. Cancel anytime

You can cancel your subscription at any moment from the Premium page in the app. Cancellation is immediate — your subscription will not renew after cancellation.

2. Access continues until the end of your paid period

When you cancel, you keep full access to premium features until the end of your current billing period (monthly or yearly, whichever plan you are on). After that date, your account reverts to the free tier and no further charges are made.

3. Refunds are generally not provided

Because you retain access for the full period you have paid for, we do not issue refunds for cancellations, unused time, or partial months on our monthly or yearly plans. Please review the plan details before subscribing.

4. When we do issue refunds

Refunds are provided in the following limited cases:

• An accidental duplicate charge on your card.
• Erroneous or fraudulent billing not authorized by you.
• Where a mandatory local consumer-protection law requires a refund.

5. How to request a review

For billing disputes, please email charyl@glowgrow.app from the email address associated with your account within 30 days of the charge. Please include:

• The date and amount of the charge.
• The last four digits of the payment card used.
• A brief description of the issue.

We review every request personally and reply within 5 business days. Approved refunds are returned to the original payment method within 5 to 10 business days.

6. Chargebacks

If you believe a charge is incorrect, please contact us first — we can usually resolve it faster than a bank dispute. Chargebacks may result in immediate suspension of your account until the matter is resolved.

7. Contact

Billing disputes: charyl@glowgrow.app.